{"id":233548,"date":"2026-05-05T15:18:07","date_gmt":"2026-05-05T14:18:07","guid":{"rendered":"https:\/\/eu.isagenixbusiness.com\/?page_id=233548"},"modified":"2026-05-05T15:18:07","modified_gmt":"2026-05-05T14:18:07","slug":"reorder","status":"publish","type":"page","link":"https:\/\/eu.isagenixbusiness.com\/es-eu\/reorder\/","title":{"rendered":"Order History Update"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:200px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-top:10px;--awb-margin-bottom:0px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"2000\" height=\"400\" title=\"ES Order History Update Banner\" src=\"https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner.png\" alt class=\"img-responsive wp-image-233550\" srcset=\"https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner-200x40.png 200w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner-400x80.png 400w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner-600x120.png 600w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner-800x160.png 800w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner-1200x240.png 1200w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/05\/ES-Order-History-Update-Banner.png 2000w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 2000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;--awb-font-size:16px;--awb-text-color:#54585a;--awb-margin-top:30px;--awb-margin-right:40px;--awb-margin-left:40px;--awb-text-font-family:&quot;Nunito Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Nos hace ilusi\u00f3n presentarte una nueva mejora en el historial de pedidos, dise\u00f1ada para que repetir pedidos sea m\u00e1s r\u00e1pido y c\u00f3modo. As\u00ed te resultar\u00e1 m\u00e1s f\u00e1cil volver a pedir los productos que te encantan.<\/p>\n<p>Ahora puedes volver a pedidos anteriores aptos, seleccionar los productos que quieres de nuevo y a\u00f1adirlos directamente a tu cesta en solo unos clics.<\/p>\n<p><strong>D\u00f3nde encontrarlo<\/strong><\/p>\n<ul>\n<li>Inicia sesi\u00f3n en tu cuenta y visita Order History (historial de pedidos) desde tu back office o cuenta de compra.<\/li>\n<li>Abre un pedido anterior apto y ver\u00e1s la opci\u00f3n de volver a pedir productos directamente desde ese pedido.<\/li>\n<li>Selecciona los art\u00edculos que quieres comprar de nuevo, a\u00f1\u00e1delos a tu cesta y contin\u00faa con el pago como de costumbre.<\/li>\n<\/ul>\n<p>Es posible que algunos productos de pedidos anteriores no est\u00e9n disponibles para volver a pedirlos (consulta las preguntas frecuentes para m\u00e1s informaci\u00f3n). Si alg\u00fan art\u00edculo seleccionado no est\u00e1 disponible, se eliminar\u00e1 de tu cesta.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color3);--awb-margin-top:10px;--awb-margin-right:80px;--awb-margin-bottom:0px;--awb-margin-left:40px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#eeefee;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Nunito Sans&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0px;font-size:1em;--fontSize:40;line-height:1.2;\">Preguntas frecuentes<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#eeefee;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:40px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:80px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#eeefee;--awb-background-color:#ffffff;--awb-divider-color:#eeefee;--awb-divider-hover-color:#eeefee;--awb-icon-color:#ffffff;--awb-title-color:#54585a;--awb-content-color:#54585a;--awb-icon-box-color:#55585a;--awb-toggle-hover-accent-color:#00778b;--awb-title-font-family:&quot;Montserrat&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Montserrat&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-233548-1\"><div class=\"fusion-panel panel-default panel-79923d905c782bc40 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_79923d905c782bc40\"><a aria-expanded=\"false\" aria-controls=\"79923d905c782bc40\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#79923d905c782bc40\" href=\"#79923d905c782bc40\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQu\u00e9 pedidos anteriores se pueden volver a pedir? <\/span><\/a><\/h4><\/div><div id=\"79923d905c782bc40\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_79923d905c782bc40\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Los pedidos \u00fanicos aptos, los pedidos de suscripci\u00f3n y los pedidos cancelados devueltos pueden estar disponibles para volver a pedir.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f64a65c8c3c45d9e7 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f64a65c8c3c45d9e7\"><a aria-expanded=\"false\" aria-controls=\"f64a65c8c3c45d9e7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#f64a65c8c3c45d9e7\" href=\"#f64a65c8c3c45d9e7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfPuedo volver a pedir solo algunos art\u00edculos? <\/span><\/a><\/h4><\/div><div id=\"f64a65c8c3c45d9e7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f64a65c8c3c45d9e7\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>S\u00ed. Puedes elegir productos espec\u00edficos de un pedido anterior en lugar de volver a pedirlo todo.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dbdf93fcc98cc6525 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dbdf93fcc98cc6525\"><a aria-expanded=\"false\" aria-controls=\"dbdf93fcc98cc6525\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#dbdf93fcc98cc6525\" href=\"#dbdf93fcc98cc6525\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQu\u00e9 ocurre si un producto ya no est\u00e1 disponible? <\/span><\/a><\/h4><\/div><div id=\"dbdf93fcc98cc6525\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dbdf93fcc98cc6525\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Si un art\u00edculo est\u00e1 agotado, descatalogado, es edici\u00f3n limitada o ya no se puede comprar, no se a\u00f1adir\u00e1 a la cesta y se mostrar\u00e1 un mensaje en la p\u00e1gina.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-dd2468968982d8e42 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_dd2468968982d8e42\"><a aria-expanded=\"false\" aria-controls=\"dd2468968982d8e42\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#dd2468968982d8e42\" href=\"#dd2468968982d8e42\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQu\u00e9 ocurre con los art\u00edculos promocionales de un pedido anterior? <\/span><\/a><\/h4><\/div><div id=\"dd2468968982d8e42\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_dd2468968982d8e42\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Los art\u00edculos promocionales de un pedido anterior pueden seguir apareciendo como productos seleccionables al volver a pedir. Si la promoci\u00f3n ha finalizado pero el art\u00edculo sigue disponible, se a\u00f1adir\u00e1 a tu cesta al precio regular actual en lugar del precio promocional anterior. Si el art\u00edculo ya no est\u00e1 disponible, no se a\u00f1adir\u00e1.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-bee278119b2a2d464 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bee278119b2a2d464\"><a aria-expanded=\"false\" aria-controls=\"bee278119b2a2d464\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#bee278119b2a2d464\" href=\"#bee278119b2a2d464\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfQu\u00e9 ocurre si un pack o paquete ha cambiado desde la \u00faltima vez que lo ped\u00ed? <\/span><\/a><\/h4><\/div><div id=\"bee278119b2a2d464\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bee278119b2a2d464\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Si un pack, paquete o kit de un pedido anterior ha cambiado desde tu compra original, es posible que a\u00fan puedas volver a pedirlo, pero aparecer\u00e1 una notificaci\u00f3n en el art\u00edculo para informarte de que la configuraci\u00f3n se ha actualizado.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ebfd4777d3134a242 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ebfd4777d3134a242\"><a aria-expanded=\"false\" aria-controls=\"ebfd4777d3134a242\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233548-1\" data-target=\"#ebfd4777d3134a242\" href=\"#ebfd4777d3134a242\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">\u00bfPor qu\u00e9 no puedo seleccionar algunos art\u00edculos de un pedido anterior? <\/span><\/a><\/h4><\/div><div id=\"ebfd4777d3134a242\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ebfd4777d3134a242\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Algunos productos no son aptos para volver a pedir, como memberships, donaciones, art\u00edculos relacionados con la entrega u otros productos no enviables. Si esto ocurre, esos art\u00edculos pueden aparecer como no disponibles para seleccionar y se mostrar\u00e1 un mensaje en la p\u00e1gina.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18298,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-233548","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/pages\/233548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/users\/18298"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/comments?post=233548"}],"version-history":[{"count":4,"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/pages\/233548\/revisions"}],"predecessor-version":[{"id":233558,"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/pages\/233548\/revisions\/233558"}],"wp:attachment":[{"href":"https:\/\/eu.isagenixbusiness.com\/es-eu\/wp-json\/wp\/v2\/media?parent=233548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}