{"id":233438,"date":"2026-05-05T15:17:59","date_gmt":"2026-05-05T14:17:59","guid":{"rendered":"https:\/\/eu.isagenixbusiness.com\/?page_id=233438"},"modified":"2026-05-05T15:17:59","modified_gmt":"2026-05-05T14:17:59","slug":"reorder","status":"publish","type":"page","link":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/reorder\/","title":{"rendered":"Order History Update"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-min-height:200px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-top:10px;--awb-margin-bottom:0px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"2000\" height=\"400\" title=\"FR Order History Update Banner\" src=\"https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner.png\" alt class=\"img-responsive wp-image-233440\" srcset=\"https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner-200x40.png 200w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner-400x80.png 400w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner-600x120.png 600w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner-800x160.png 800w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner-1200x240.png 1200w, https:\/\/eu.isagenixbusiness.com\/wp-content\/uploads\/2026\/04\/FR-Order-History-Update-Banner.png 2000w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 2000px\" \/><\/span><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1497.6px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;--awb-font-size:16px;--awb-text-color:#54585a;--awb-margin-top:30px;--awb-margin-right:40px;--awb-margin-left:40px;--awb-text-font-family:&quot;Nunito Sans&quot;;--awb-text-font-style:normal;--awb-text-font-weight:400;\"><p>Nous sommes ravis de te pr\u00e9senter une nouvelle am\u00e9lioration de Order History, con\u00e7ue pour rendre les commandes r\u00e9p\u00e9t\u00e9es plus rapides et plus pratiques. Il est donc plus facile de recommander les produits que tu aimes.<\/p>\n<p>Tu peux maintenant revenir \u00e0 des commandes pr\u00e9c\u00e9dentes \u00e9ligibles, s\u00e9lectionner les produits que tu souhaites \u00e0 nouveau et les ajouter directement \u00e0 ton panier en quelques clics.<\/p>\n<p><strong>O\u00f9 le trouver<\/strong><\/p>\n<ul>\n<li>Connecte-toi \u00e0 ton compte et rends-toi dans Order History depuis ton back-office ou ton compte shopping.<\/li>\n<li>Ouvre une commande pr\u00e9c\u00e9dente \u00e9ligible. Tu verras l\u2019option permettant de recommander des produits directement depuis cette commande.<\/li>\n<li>S\u00e9lectionne les articles que tu souhaites acheter \u00e0 nouveau, ajoute-les \u00e0 ton panier et poursuis le paiement comme d\u2019habitude.<\/li>\n<\/ul>\n<p>Certains produits de commandes pr\u00e9c\u00e9dentes peuvent ne pas \u00eatre disponibles pour une nouvelle commande (consulte la FAQ pour plus de d\u00e9tails). Si un article s\u00e9lectionn\u00e9 n\u2019est pas disponible, il sera retir\u00e9 de ton panier.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-1 fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color3);--awb-margin-top:10px;--awb-margin-right:80px;--awb-margin-bottom:0px;--awb-margin-left:40px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><div class=\"title-sep-container title-sep-container-left fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#eeefee;\"><\/div><\/div><span class=\"awb-title-spacer fusion-no-large-visibility fusion-no-medium-visibility fusion-no-small-visibility\"><\/span><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"font-family:&quot;Nunito Sans&quot;;font-style:normal;font-weight:400;margin:0;letter-spacing:0px;font-size:1em;--fontSize:40;line-height:1.2;\">FAQ<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:#eeefee;\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-center\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:40px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:80px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:16px;--awb-icon-alignment:left;--awb-hover-color:#f9f9f9;--awb-border-color:#eeefee;--awb-background-color:#ffffff;--awb-divider-color:#eeefee;--awb-divider-hover-color:#eeefee;--awb-icon-color:#ffffff;--awb-title-color:#54585a;--awb-content-color:#54585a;--awb-icon-box-color:#55585a;--awb-toggle-hover-accent-color:#00778b;--awb-title-font-family:&quot;Montserrat&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:13px;--awb-content-font-family:&quot;Montserrat&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-233438-1\"><div class=\"fusion-panel panel-default panel-bd24fcbe606009923 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_bd24fcbe606009923\"><a aria-expanded=\"false\" aria-controls=\"bd24fcbe606009923\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#bd24fcbe606009923\" href=\"#bd24fcbe606009923\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Quelles commandes pr\u00e9c\u00e9dentes peuvent \u00eatre recommand\u00e9es ? <\/span><\/a><\/h4><\/div><div id=\"bd24fcbe606009923\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_bd24fcbe606009923\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les commandes uniques \u00e9ligibles, les commandes par abonnement et les commandes annul\u00e9es retourn\u00e9es peuvent \u00eatre disponibles pour une nouvelle commande.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-f2d6b900fdf1fa7ae fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f2d6b900fdf1fa7ae\"><a aria-expanded=\"false\" aria-controls=\"f2d6b900fdf1fa7ae\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#f2d6b900fdf1fa7ae\" href=\"#f2d6b900fdf1fa7ae\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Puis-je recommander seulement certains articles ? <\/span><\/a><\/h4><\/div><div id=\"f2d6b900fdf1fa7ae\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f2d6b900fdf1fa7ae\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Oui. Tu peux choisir des produits sp\u00e9cifiques d\u2019une commande pr\u00e9c\u00e9dente au lieu de tout recommander.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-b4904f688b2ffb228 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_b4904f688b2ffb228\"><a aria-expanded=\"false\" aria-controls=\"b4904f688b2ffb228\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#b4904f688b2ffb228\" href=\"#b4904f688b2ffb228\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Que se passe-t-il si un produit n\u2019est plus disponible ? <\/span><\/a><\/h4><\/div><div id=\"b4904f688b2ffb228\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b4904f688b2ffb228\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Si un article est en rupture de stock, arr\u00eat\u00e9, en \u00e9dition limit\u00e9e ou n\u2019est plus disponible \u00e0 l\u2019achat, il ne sera pas ajout\u00e9 au panier et un message s\u2019affichera sur la page.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-d4fc3574a234fc336 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_d4fc3574a234fc336\"><a aria-expanded=\"false\" aria-controls=\"d4fc3574a234fc336\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#d4fc3574a234fc336\" href=\"#d4fc3574a234fc336\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Que se passe-t-il pour les articles promotionnels d\u2019une commande pr\u00e9c\u00e9dente ? <\/span><\/a><\/h4><\/div><div id=\"d4fc3574a234fc336\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_d4fc3574a234fc336\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Les articles promotionnels d\u2019une ancienne commande peuvent encore appara\u00eetre comme produits s\u00e9lectionnables lors d\u2019une nouvelle commande. Si la promotion est termin\u00e9e mais que l\u2019article est encore disponible, il sera ajout\u00e9 \u00e0 ton panier au prix normal actuel et non \u00e0 l\u2019ancien prix promotionnel. Si l\u2019article n\u2019est plus disponible, il ne sera pas ajout\u00e9.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-414665b0ece73cb77 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_414665b0ece73cb77\"><a aria-expanded=\"false\" aria-controls=\"414665b0ece73cb77\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#414665b0ece73cb77\" href=\"#414665b0ece73cb77\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Que se passe-t-il si un pack ou un bundle a chang\u00e9 depuis ma derni\u00e8re commande ? <\/span><\/a><\/h4><\/div><div id=\"414665b0ece73cb77\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_414665b0ece73cb77\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Si un pack, bundle ou kit d\u2019une commande pr\u00e9c\u00e9dente a chang\u00e9 depuis ton achat initial, tu pourras peut-\u00eatre encore le recommander, mais une notification appara\u00eetra sur l\u2019article pour t\u2019informer que la configuration a \u00e9t\u00e9 mise \u00e0 jour.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-ddfc01ae1311346e2 fusion-toggle-has-divider\" style=\"--awb-content-font-size:16px;--awb-content-font-family:&quot;Nunito Sans&quot;;--awb-content-font-style:normal;--awb-content-font-weight:400;--awb-title-font-family:&quot;Nunito Sans&quot;;--awb-title-font-weight:400;--awb-title-font-style:normal;--awb-title-font-size:16px;--awb-title-color:#54585a;--awb-content-color:#54585a;\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_ddfc01ae1311346e2\"><a aria-expanded=\"false\" aria-controls=\"ddfc01ae1311346e2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-233438-1\" data-target=\"#ddfc01ae1311346e2\" href=\"#ddfc01ae1311346e2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Pourquoi ne puis-je pas s\u00e9lectionner certains articles d\u2019une commande pr\u00e9c\u00e9dente ? <\/span><\/a><\/h4><\/div><div id=\"ddfc01ae1311346e2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_ddfc01ae1311346e2\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>Certains produits ne sont pas \u00e9ligibles \u00e0 une nouvelle commande, comme les memberships, les dons, les articles li\u00e9s \u00e0 la livraison ou d\u2019autres produits non exp\u00e9diables. Si cela se produit, ces articles peuvent appara\u00eetre comme indisponibles \u00e0 la s\u00e9lection et un message s\u2019affichera sur la page.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":18298,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-233438","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/pages\/233438","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/users\/18298"}],"replies":[{"embeddable":true,"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/comments?post=233438"}],"version-history":[{"count":9,"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/pages\/233438\/revisions"}],"predecessor-version":[{"id":233453,"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/pages\/233438\/revisions\/233453"}],"wp:attachment":[{"href":"https:\/\/eu.isagenixbusiness.com\/fr-eu\/wp-json\/wp\/v2\/media?parent=233438"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}