HOLIDAY SEASON 2022
Take a look at the Customer Service opening times and Holiday Season shipping dates so you and your teams are well prepared.
CUSTOMER SERVICE HOLIDAY SEASON OPENING TIMES
Date |
Opening Times |
---|---|
Friday 24 December | Closed |
Saturday 25 – Sunday 26 December | Closed |
Monday 27 December | Closed |
Tuesday 28 December | Closed |
Wednesday 29 December | 10:00 – 15:00 (GMT) | 11:00 – 16:00 (CET) |
Thursday 30 December | 10:00 – 15:00 (GMT) | 11:00 – 16:00 (CET) |
Friday 31 December | Closed |
Saturday 1 – Sunday 2 January | Closed |
Monday 3 January | Closed |
Tuesday 4 January | Back to normal opening hours |
Don’t forget you can send a question to our Customer Service team directly from your Back Office at anytime. (And it’s so much easier and quicker than sending an email!) So, if you have a question whilst we are closed, click on the link below, type your question in the description box and hit submit. Simple!
https://backoffice.isagenix.com/Dashboard/Home/WebToCase
The Customer Service team will then review your request when they return and reply directly back to your email address. This can also be found by scrolling to the bottom of the page in your Back Office and clicking ‘Contact Us’ in the bottom banner.
HOLIDAY SEASON SHIPPING DATES
Over the Holiday Season, our warehouse will have reduced operational days in line with National Holidays. Normal service will resume from Monday 3 January 2022.
Orders made before Tuesday 14 December in the UK are guaranteed to be dispatched before Christmas*
Dispatch dates do vary for each market, please check the below table so you know the last date you need to place an order to guarantee your order will be dispatched before Christmas Day. With increased online holiday shopping, delivery services expect to see higher-than-normal holiday shipping volumes. Consider placing orders as soon as possible and encourage your teams and Customers to do the same!
Country |
Date to place order by to gaurentee dispatch before Christmas Day* |
---|---|
Austria | Friday 17 December |
Belgium | Friday 17 December |
Canary Islands | Monday 6 December |
Denmark | Monday 13 December |
Finland | Monday 13 December |
France | Friday 17 December |
Germany | Friday 17 December |
Ireland | Monday 13 December |
Italy | Friday 17 December |
Netherlands | Friday 17 December |
Norway | Monday 13 December |
Poland | Friday 17 December |
Portugal | Monday 13 December |
Spain | Monday 13 December |
Sweden | Monday 13 December |
Switzerland | Monday 13 December |
United Kingdom | Tuesday 14 December |
*With increased online seasonal shopping, we cannot guarantee your Isagenix orders will be delivered before Christmas Day (25 December).