Take a look at the Customer Service opening times and Holiday Season shipping dates so you and your teams are well prepared.



Opening Times
Friday 24 December Closed
Saturday 25 – Sunday 26 December Closed
Monday 27 December Closed
Tuesday 28 December Closed
Wednesday 29 December 10:00 – 15:00 (GMT) | 11:00 – 16:00 (CET)
Thursday 30 December 10:00 – 15:00 (GMT) | 11:00 – 16:00 (CET)
Friday 31 December Closed
Saturday 1 – Sunday 2 January Closed
Monday 3 January Closed
Tuesday 4 January Back to normal opening hours

Don’t forget you can send a question to our Customer Service team directly from your Back Office at anytime. (And it’s so much easier and quicker than sending an email!) So, if you have a question whilst we are closed, click on the link below, type your question in the description box and hit submit. Simple!

The Customer Service team will then review your request when they return and reply directly back to your email address. This can also be found by scrolling to the bottom of the page in your Back Office and clicking ‘Contact Us’ in the bottom banner.


Over the Holiday Season, our warehouse will have reduced operational days in line with National Holidays. Normal service will resume from Monday 3 January 2022.

Orders made before Tuesday 14 December in the UK are guaranteed to be dispatched before Christmas*

Dispatch dates do vary for each market, please check the below table so you know the last date you need to place an order to guarantee your order will be dispatched before Christmas Day. With increased online holiday shopping, delivery services expect to see higher-than-normal holiday shipping volumes. Consider placing orders as soon as possible and encourage your teams and Customers to do the same!


Date to place order by to gaurentee dispatch before Christmas Day*
Austria Friday 17 December
Belgium Friday 17 December
Canary Islands Monday 6 December
Denmark Monday 13 December
Finland Monday 13 December
France Friday 17 December
Germany Friday 17 December
Ireland Monday 13 December
Italy Friday 17 December
Netherlands Friday 17 December
Norway  Monday 13 December
Poland Friday 17 December
Portugal Monday 13 December
Spain Monday 13 December
Sweden Monday 13 December
Switzerland Monday 13 December
United Kingdom Tuesday 14 December

*With increased online seasonal shopping, we cannot guarantee your Isagenix orders will be delivered before Christmas Day (25 December).