How to handle inbound leads (Collagen Elixir™ enrolment script)

Suggested Script for when someone contacts you about Collagen Elixir

You: “What’s important to you when it comes to looking at a product?”

They Answer

You: “That’s great, (if true – that’s really important to me as well). I actually have a quick video that explains the product. When do you have 2-minutes to check it out?” (send downloaded this video)

Them: I can watch right now.

You: Perfect. Once you’re done, just let me know.

Them: OK, I’m all done

You (at time they agree to watch the video): Do you have any other questions I can answer for you?

Handle objections/Answer Questions (using the FAQs from the toolkit)

Continue to ask: “Are there any other questions I can answer for you?”

Them: How do I get started?

You: Present packs (You can use these images and/or the following via text or voice memo)

These are the two best options. If neither works for you, we can customise something that best fits your budget.

The results you’ve seen are from people using 1-2 bottles a day. You can buy a 40-bottle pack for £156.00* + shipping. Or you can get 60 bottles for £221.00* + shipping – which basically gets you 3 bottles for free. Which pack sounds like the best fit for you?

Them: The 6-Pack

You (send as voice memo): Great, I’m excited for you to experience this product, and you’re going to be obsessed with the taste! I customised a cart for you, here’s the link, all you need to do is click through and check out. As you check out, you’ll see something called Autoship. That’s our subscribe and save feature, it’s helping you get the lowest price. Keep in mind, you can adjust it at any time, and you have no obligations. Let me know if you have any questions.

Send them your pre-built Recommended Cart via your Back Office, IsaLife or Penny app. Check out this guide for more information on how to build and share Recommended Carts.

Once they’ve enrolled:

You: Would it be okay if I added you into our Facebook group? There’s an abundance of great people, energy and resources in there.

Them: Sounds great.

You: Awesome, will do now. Keep your eye out for the group invite. Also, would it excite you to earn £467/€509** just for sharing with two of your friends?

IF YES: I have a 3.5 min video explaining how that works. Want me to drop it in here?

Here’s the link to that video:

IF NO: How much would excite you?

Them: £2,000

You: So, if I could show you a way to earn £2,000 by referring this product, you’d be excited to learn? (or if I could introduce you to someone who could teach you how to each £2,000 by referring this product, would you be open to talking with them?)

Them: Yes

Book a Zoom call (either by yourself or with a business partner). Use the Opportunity Meeting Presentation to talk them through the earning opportunity with Isagenix.

*UK price based on Preferred Customer Autoship and are subject to rounding differences. Remember to check that you have used the correct prices for the country you are selling in. Please log into your Back Office for the most current product offerings and pricing.

**For illustration purposes only. Examples depict maximum earnings with specific scenarios during the promotion period combined with other Isagenix incentives and are not a guarantee. Isagenix does not guarantee any amount of earnings. For average earnings, refer to